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Terms & Conditions
Terms & Conditions
A. Termination
Royal Gadget USA reserves the right to terminate or suspend your access to our services at any time, without prior notice, for any reason, including violation of these Terms & Conditions. Upon termination, your right to use our services will immediately cease.
B. User Accounts
To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. Royal Gadget USA is not liable for any loss or damage arising from your failure to protect your account.
C. Usage and Access
By using our website, you agree to use it in accordance with applicable laws and these Terms & Conditions. Unauthorized access, misuse, or exploitation of our services, including but not limited to hacking or data scraping, is strictly prohibited.
D. Payment and Billing
All payments for products or services must be made through the provided payment methods. You agree to provide current, complete, and accurate billing information. Royal Gadget USA reserves the right to refuse or cancel orders at any time, including for pricing errors or suspected fraudulent transactions.
E. Data Privacy & Security
Your privacy and data security are important to us. We implement appropriate measures to protect your personal information. Please refer to our Privacy Policy for more details on how we handle your data.
F. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Royal Gadget USA or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our explicit permission.
G. Cancellation Policy
Orders can be canceled within a specific timeframe, depending on the product or service. If you wish to cancel an order, please refer to the relevant product page or contact our customer service team for guidance. Refunds and returns are subject to our return policy.For any questions or concerns regarding these Terms & Conditions, please contact us through our contact page.
Return & Exchange Policy
We have a 30-day return policy on online purchases only, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at RoyalGadgetUSA@Gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like customized goods. We also do not accept returns for replaced and upgraded items. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, We do not accept returns on sale items, final sale products, upgraded product, promotional purchases made at trade shows or conferences, or gift cards.
However, we are happy to offer exchanges or product upgrades in accordance with our Warranty Terms & Conditions.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.